Our Services & Prices

Below is a list of the types of repairs we carry out for our clients.

All our work comes with a 12 month guarantee for peace of mind.

Servicing

Servicing is by far the most common type of repair we carry out here. This is because the bulk of issues a carriage clock is going to face are caused by issues that can only be fixed by disassembling the clock, and are caused by wear and tear to the moving parts.

  1. We start with a pre-disassembly inspection, noting areas of concern. Then the clock is disassembled and cleaned.

  2. Now clean, we can inspect the clock again without dried up oil and grime preventing us from seeing the delicate components. Its now that we polish the pivots of the wheels to remove any wear. The clock is reassembled to check how the pivots fit at the pivot holes.

  3. Once this clean inspection has taken place we can begin the bulk of the repair work.

  4. The plates of the movement are bushed to take up any wear to the pivot holes. This involves widening the diameter of any worn pivot holes and fitting small brass cylinders which have an internal diameter that matches the pivot.

  5. Any surface rust is removed from the steel components.

  6. New mainsprings if required are sourced.

  7. The platform is disassembled, cleaned and overhauled.

  8. The geometry of the strike work is checked to ensure correct operation.

  9. Once the repair work is done that clock is polished and then cleaned for a final time.

  10. The carriage clock is now ready for reassembly.

  11. During reassembly new lubrication is applied. In total four different oils and up to two greases are used throughout the clock to offer the best protection to the clock as it runs in the future.

Restoration

Restoration is a different grade of repair work we do here. It includes everything in a service but we perform cosmetic repairs too. This is often the refinishing of screws, and the tidying up of previous repairs, which while functional have not been finished to a high standard.

We offer this as a separate level to servicing as not every clock will require restoration, and not every client sees the benefit.

Repairs

While repairs are carried out during a service, not every type of repair is included in this. We treat servicing as routine maintenance, much like you would get a car serviced periodically. Repairs can mean any repair not associated with wear and tear. This can be caused by accidents or breakages.

For example new wheels and pinions. These are rarely needed in a carriage clock so we don’t include them in the price to service a carriage clock but are repairs we can undertake here should you need them.

The most common repairs we do that aren’t included in a service are:

  • Cutting new wheels and pinions

  • Platform repairs

  • Making new strike work components

The list of repairs we can undertake here is extensive and its not worth trying to list all of them, but if you have a clock that has been serviced recently, or has been subjected to drop or similar accident, get in touch and we will advise you on the best course of action.

Case Restoration

We can also deal with cosmetic and structural repairs to the cases of the carriage clock we repair.

We are able to replace missing or broken glass panels, repair damaged porcelain panels, and replace missing case components like handles.

We can also refinish the case, whether it be polished brass, silver plated, or gilded.

Dial Restoration

We are able to offer a complete dial restoration service, starting with the repair to chipped enamel dials, replacing retailers marks, and re-fixing dial feet. We can remake missing sections of dial masks and resilver brass dials.

Our Repair Process

Step 1

If you have a carriage clock you would like to be repaired start by reading the services we offer above where we detail the type of work we do.

Step 2

When you’re ready to go ahead fill out the form on this page or by hitting the button below that say ‘Book A Repair’.

Help filling out this form can be found here.

Step 3

We’ll be in touch with an online estimate for the work and to arrange the shipping of your carriage clock to us. If you have asked for packaging to be sent out to you we will get this in the post.

Step 4

Once we receive your carriage clock one of our horologists will inspect the clock and any work required will be noted.

An estimate for the work will be emailed over to you, and we will await approval before starting the work.

Step 5

Once you approve the estimate, we will begin the work.

The timeframe for this varies but most clocks have the repair work completed within 4-6 weeks. The clock is then tested for two weeks to confirm the clock is operating correctly.

Step 6

Once we’re happy the clock has been repaired to our standards we will notify you the clock is ready and an invoice will be sent out to you.

Once paid we will send the clock back to you in our packaging.

Our Prices

Our prices will vary from clock to clock but a rough guide is given below.

Servicing

Time Only Carriage Clock - £250

Striking Carriage Clock - £400

Striking w/ Repeat - £450

Petite/Grande Sonnerie - £550

Restoration

Time Only Carriage Clock - £350

Striking Carriage Clock - £500

Striking w/ Repeat - £600

Petite/Grande Sonnerie - £700

Mechanical Repairs

New Balance Staff - from £150

Wheels Cut, Finished & Fitted - from £150

Pivots & Arbours - from £75

Case Repairs

Polishing and Lacquering - £150

Re-Gilding - POA

New Glass - From £40

Dial Repairs

Enamel Dial Repairs - from £75